local business
REQUEST AN ESTIMATE
Before
After
Water damage
SoHo, Manhattan
Before
After
Blown-out fringe, rebuilt
Antique wool, Upper East Side
After you send photos
- A price back, usually within 24 hoursNo visit needed to quote
- We collect from your doorPickup & delivery included
- Dye-tested, then hand washedBefore any water touches it
- Cleaning back in the room in 7–10 daysRepair and resizing quoted with their own timeline
BEFORE YOU SEND
Three photos, a more accurate quote
Attach these with your request and we can price cleaning, repair or restoration without the guesswork.
01
The whole rug
Lay it flat and shoot from above so the entire face is in frame.
02
A front corner, up close
Get close enough to show the pattern, fringe and any wear or stains.
03
The back of the rug
Flip a corner over. The weave on the back tells us how it was made. Have a label on the back? Add a photo of it too. It helps us identify the maker and fiber.
Prefer another way?
Why it makes sense
Why Trust Your Rugs With Our Workroom
Thrity Years of Mastery
We are a specialized workroom, not a high volume warehouse. Our methods are built on three decades of expertise in natural fibers, delicate dyes and structural weaving.
By Hand Precision
We do not use aggressive, generic industrial machines. Every service from immersive hand-washing to intricate fringe binding and resizing is manually executed to protect your investment.
Transparent & Seamless
No more guesswork. You receive exact upfront pricing before the service starts. Once approved, we handle the heavy lifting — free pickup and delivery, with white-glove service available if the rug needs to come off the floor.
"We sent photos of a damaged handmade rug and received a clear explanation of the repair options. The estimate was straightforward, and the completed work was careful and clean."
what our clients say about us
“We had an older rug with damaged fringe and several worn areas. Rug Refinery carefully assessed it and explained the restoration options before starting. The finished rug looks refreshed while still retaining its original character.”
what our clients say about us
“I appreciated that they evaluated the rug before recommending a service. They considered the fibers, dyes, and condition instead of treating it like ordinary carpet. The communication and workmanship were excellent.”
what our clients say about us
“Our rug was too large for the living room in our new Astoria apartment. Rug Refinery resized it and finished the edges so neatly that it looks like it was made for the space.”
what our clients say about us
“We contacted Rug Refinery about pet stains and odor on a wool area rug in Brooklyn. Communication was easy, the pickup was convenient, and they were honest about what could and could not be treated. The improvement was impressive.”
what our clients say about us
