Water-damaged rug with moisture and mildew concerns before professional cleaning in SoHo NYC
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Professionally cleaned water-damaged rug after mold and mildew treatment in SoHo NYC
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RUG CLEANING

Water-Damaged Rug Cleaning in SoHo, NYC

What we found

An air-conditioning leak had exposed the rug to moisture, creating concerns about mold, mildew, and lingering moisture-related odors. The client contacted Rug Refinery promptly after discovering the issue.

What we did

We carefully treated the rug for the effects of the water exposure, removing the affected contamination and thoroughly cleaning the rug to eliminate mold and mildew-related residue and odors. The rug was then properly dried to help prevent the moisture problem from returning.

Outcome

The rug was cleaned, dried, and restored to a clean condition after the AC leak. The client was able to safely return the rug to her SoHo home.

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Antique wool rug with damaged edge and fringe before repair in Upper East Side NYC
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Repaired and professionally cleaned antique wool rug after edge and fringe restoration in Upper East Side NYC
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ANTIQUE RUG REPAIR & CLEANING

Antique Wool Rug Repair & Cleaning on the Upper East Side

What we found

This antique wool rug had significant damage along the edge and fringe, with years of wear affecting the appearance and condition of the rug. The client contacted Rug Refinery from the Upper East Side of Manhattan to have the antique rug professionally restored and cleaned.

What we did

We carefully repaired the damaged edge and restored the affected fringe by hand. Once the structural work was completed, the rug received a full-submersion hand wash, thorough rinse, and controlled drying appropriate for an antique wool rug.

Outcome

The damaged edge was stabilized, the fringe was secured, and the rug's original colors and pattern became noticeably clearer after cleaning. The finished rug was returned ready to be enjoyed again in the client's Upper East Side home.

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Shag rug before deep soak cleaning with years of embedded dust and debris in Brooklyn NYC
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Shag rug after deep hand washing with restored color and cleaner pile in Brooklyn NYC
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DEEP SOAK RUG CLEANING

Deep Soak Cleaning for a Shag Rug in Brooklyn

What we found

Years of accumulated dust, soil, and debris had settled deep into the rug, leaving the pile looking dull and heavily soiled. The rug also had visible staining that had built up over time.

What we did

We gave the rug a deep-submersion hand wash and thorough rinse, allowing us to remove embedded soil and debris from throughout the pile rather than simply cleaning the surface.

Outcome

The rug's original color became noticeably brighter after the wash, and remarkably, the stains disappeared during the initial cleaning. While stains don't always come out completely during the first wash, this rug responded exceptionally well to the deep-cleaning process.

The result was a dramatically cleaner, brighter rug with the pattern and pile looking refreshed again.

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Rug Stain Removal: before
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Rug Stain Removal: after
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RUG cleaning & FIBER RESTORATION

Wool & Polyester Rug Cleaning and Stain Removal in Bayside, Queens

What we found

This wool and polyester rug, made in Italy, had accumulated years of dust and debris. The customer was particularly concerned about flattened fibers that had affected the appearance of the rug.

What we did

We performed a thorough deep dusting and professional rug cleaning and groomed the pile to help restore the flattened fibers. The rug was also dye-tested before treatment to help ensure the cleaning process was appropriate for its materials.

Outcome

the color is even across the field and fibers restored.

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Dog-damaged Oushak rug with chewed corner before repair in Tribeca NYC
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Reconstructed Oushak rug corner after pet damage repair and color matching in Tribeca NYC
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OUSHAK RUG REPAIR

Dog-Damaged Oushak Rug Repair in Tribeca

What we found

The client contacted Rug Refinery in a panic after her dog severely damaged the corner of her $10,000 Oushak rug. The damage had chewed through the rug's corner and affected the surrounding border and pattern.

What we did

We reconstructed the damaged corner by hand, carefully color-matched the replacement wool to the existing rug, and recreated the surrounding pattern so the repaired area would blend naturally into the original design.

Outcome

The damaged corner was structurally rebuilt and the pattern was restored to flow naturally with the rest of the rug. The Oushak was returned to the client ready to go back on the floor.

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Runner with stubborn yellow stain before professional rug stain removal in Manhattan NYC
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Runner after yellow stain removal and professional rug cleaning in Manhattan NYC
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RUG STAIN REMOVAL

Stubborn Yellow Stain Removed from a Runner in Manhattan

What we found

A stubborn yellow stain had set into the center of this runner and remained highly visible against the lighter background.

What we did

Our technicians carefully assessed the stain and used specialized rug stain-removal formulas to treat the affected area. The treatment was followed by professional rug cleaning to refresh the runner and help restore its original appearance.

Outcome

The stubborn yellow stain was successfully removed, leaving the runner with a much cleaner and more even appearance.

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Vintage rug with severely unraveling edge before professional repair in NYC
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Vintage rug with rebuilt edge and matched border pattern after repair in SoHo NYC
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VINTAGE RUG EDGE REPAIR

Vintage Rug Edge Repair & Pattern Matching in SoHo

What we found

What began as a small section of loose edging gradually became extensive damage. Over several months of everyday foot traffic and vacuuming, the weakened edge continued to unravel until a large section was coming apart.

What we did

We rebuilt the damaged edge by hand and carefully matched the existing pattern and border so the repaired section would blend naturally with the original vintage rug.

Outcome

The deteriorated edge was fully rebuilt and secured, restoring the border and allowing the vintage rug to be safely used again.

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Moroccan shag rug with stubborn yellow stain before professional cleaning in NYC
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Clean Moroccan shag rug after yellow stain removal and deep soak cleaning in NYC
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MOROCCAN RUG DEEP SOAK CLEANING

Moroccan Shag Rug, Stubborn Yellow Stain Removed

What we found

A stubborn yellow discoloration was visible throughout the light-colored Moroccan shag rug. The exact source of the stain was unknown, with possible food or pet-related staining.

What we did

We gave the rug a full-submersion deep-soak hand wash, carefully cleaning the shag fibers and treating the affected areas. The rug was thoroughly rinsed and dried under controlled conditions.

Outcome

The yellow discoloration was successfully removed, the rug's bright white appearance was restored, and the unpleasant odor was eliminated.

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Deep Soak Rug Cleaning: before
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Deep Soak Rug Cleaning: after
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DEEP SOAK RUG CLEANING

Karastan Rug Cleaning — Smoothie Stain Removed

What we found

A Karastan rug from an Upper West Side home had visible staining from a smoothie spill, along with accumulated dirt and debris throughout the rug.

What we did

We performed our professional rug cleaning process using a method designed to be gentle on the rug's fibers and colors while effectively removing embedded soil and staining.

The smoothie stain responded to the standard cleaning process, so no additional stain-removal treatment was needed.

Outcome

The rug was thoroughly cleaned and the smoothie staining was removed without requiring an additional stain-removal service.

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Deep Soak Rug Cleaning: before
Before
Deep Soak Rug Cleaning: after
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RUG RESIZING & CLEANING

Checkered Rug Resizing & Hand Binding in Brooklyn

What we found

Our Brooklyn client loved this rug but needed it resized to better fit the room. The challenge was reducing the rug while preserving the proportions and alignment of its distinctive checkered pattern.

What we did

We carefully resized the rug and matched the checkered pattern across the new dimensions. After resizing, we gave the rug a thorough cleaning to remove accumulated dirt and debris, then hand-bound the new edge for a clean, finished appearance.

Outcome

The rug was resized to fit the client's space while maintaining the continuity of the checkered design. The cleaning refreshed the rug, and the hand-bound edge gave the finished piece a polished look.

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Rug Refinery handles every stage of rug care in one workroom.

Rug Cleaning

Persian, Oriental, Turkish, Moroccan, wool, silk, antique and handmade area rugs, washed with a five-step submersion hand-washing process.

Pet Stain & Odor

Live-enzyme treatment and a pH-balanced wash lift discoloration and neutralize odor at the source rather than mask it.

Rug Repair

Holes, tears, open seams, moth damage, pet damage and worn edges, repaired by hand.

Antique Restoration

Reweaving, foundation reconstruction and color correction for heirloom pieces.

Resizing & Binding

Oversized rugs cut to fit a room or hallway, with binding and serging to finish the new edge.

Fringe Repair

Worn warp ends rebuilt and replaced before the knots begin to release.

We work on area rugs, runners and rug pads only, not wall-to-wall carpet. Pickup and delivery available across Manhattan, Brooklyn, Queens and Long Island.

FAQ

What Clients Ask Before Booking

Find answers about our services, turnaround times and delivery options throughout New York City.

Yes. Rug pickup and delivery are complementary across Manhattan, Brooklyn, Queens and Long Island. Contact us to confirm availability in your neighborhood.

Yes. Many area rugs can be professionally resized and finished to better fit a room, hallway or custom layout. We first evaluate the rug’s construction to determine the appropriate cutting and edge-finishing method.

Yes. We repair damaged fringe, holes, tears, unraveling ends and worn rug edges. The recommended repair method depends on the rug’s construction, condition and extent of damage.

Professional rug cleaning costs $7.00 per square foot, including our five-step hand-washing process. Pickup and delivery is included across our service area. Specialized treatments like pet odor extraction or repairs are quoted separately.

Most rug cleanings are completed in 7 to 10 days, including pickup, our full hand-washing process, climate-controlled drying, and delivery. Rugs that need specialized treatments or structural repairs may take longer; we confirm your exact timeline with the estimate.

Yes. We provide targeted treatment for pet stains and odors based on the rug’s fibers, dyes and condition. Some permanent discoloration or deeply set damage may not be completely removable, so results can vary.

Yes. We clean Persian, Oriental and other handmade rugs using a process selected according to their fibers, dyes, construction and condition.

We provide rug pickup and delivery throughout Manhattan, Brooklyn, Queens and Long Island. Contact us with your ZIP code to confirm service availability.

Ready To Give Your Rug Specialized Care?

Simply upload a few pictures and details. Our team will look them over to give you a clear, personalized breakdown for cleaning, structural repairs, or custom binding.

Free Pickup & Delivery — White Glove Available
Seamless scheduling and secure logistics across Manhattan, Brooklyn, Queens and Long Island.
Clear Estimates First
Photo-based quotes and written approval before any work begins. No surprises.
Fully Insured
Trusted by Private Clients and interior designers across NYC and Long Island.