Handmade Rug Cleaning

PROFESSIONAL RUG CLEANING IN NYC

Q: How often should fine area rugs be professionally cleaned?

For rugs in moderate to high-traffic areas, we recommend a professional deep cleaning every 12 to 18 months. Regular cleaning removes the microscopic, abrasive soil particles that settle deep into the pile and wear down the fibers over time.

Professional rug cleaning in NYC requires specialized care to protect the beauty and longevity of your investment. Rug Refinery provides expert cleaning for Persian, Oriental, antique, wool, silk, handmade and designer area rugs throughout Manhattan, Brooklyn, Queens, The Bronx and Staten Island. Additional service is available in Long Island, Westchester and Northern New Jersey. Using safe hand-washing techniques, advanced dust removal and specialized stain treatments, we remove embedded dirt, allergens and odors while preserving delicate fibers, vibrant colors and intricate craftsmanship.

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HANDMADE RUG: BEFORE & AFTER CLEANING

Final outcome depends entirely on the rug's original age, fiber type, and pre-existing wear or structural condition before cleaning.

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Our 5 Step Rug Cleaning Process

Step 1: Pre-Wash Inspection & Dye Testing: Every rug is mapped for pre-existing wear, stains, and structural weakness. We perform meticulous colorfastness tests on vegetable dyes and antique pigments to minimize the risk of bleeding during the wash.
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Step 2: Harmonic Dust Extraction: Before water ever touches the fibers, we use specialized harmonic vibration to extract pounds of embedded grit, dander, and abrasive soils that standard vacuums leave behind.
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Step 3: Submersion Hand-Washing: We never use harsh rotary machines on delicate fibers. Your rug undergoes a tailored, pH-balanced submersion wash, hand-agitated to lift deeply trapped odors and oils.
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Step 4: Fresh Water Rinse & Centrifuge: A continuous flow of fresh water pushes out all remaining soil and soap residue. The rug is then placed in a specialized centrifuge to safely extract 95% of the moisture in minutes, preventing color run.
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Step 5: Climate-Controlled Drying & Grooming: Rugs are hung in a hyper-ventilated, climate-controlled room to dry naturally. Finally, the pile is hand-groomed and the fringes are detailed for a polished, professional finish.

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HOW IT WORKS

Send Photos & Details

Send photos of the affected area, approximate rug measurements and your pickup location.

Assessment & Estimate

We evaluate the rug’s material, construction and condition, then recommend the right service and provide an estimate.

Pick up & Start Work

We arrange pickup and start the approved work based on your rug’s needs.

Inspection & Return

The rug is carefully inspected and returned when the service is complete.

Specialized Cleaning Services

Hand Washing

We use treatments to break down and extract uric acid crystals deep within the foundation. Our treatment process is designed to reduce pet odors as fully as the rug's fibers, dyes, construction and prior damage safely allow, rather than simply masking them.

Moth Treatment & Prevention

Eradicating active moth larvae and applying preventative, non-toxic zinc solutions to protect wool and silk proteins from future infestations.

Wine, Coffee & Organic Stain Lifting

Targeting set-in tannins and organic dyes using pH-balanced spot treatments to safely reverse color transfer.

Allergen & Dander Removal

Utilizing harmonic vibration and HEPA-filtered extraction designed to reduce dust mites, pet dander, and microscopic environmental allergens trapped deep within the foundation pile as fully as the rug's fibers and construction safely allow.

Fibers & Weaves We Service

Antique Persian & Oriental

Turkish Oushak & Anatolian

Moroccan Beni Ourain

Navajo & Flat-Weave Kilims

Viscose

Tencel

Why Rug Owners Choose Rug Refinery

Clear Estimates

You receive the recommended service and estimated cost before treatment begins.

Pickup & Delivery

Convenient rug pickup and delivery are available across NYC and Brooklyn.

Individualized Treatment

Treatment is selected for the individual rug, followed by controlled drying and inspection.

Rug Specific Assessment

We evaluate the rug’s fibers, dyes, construction and condition before recommending treatment.

Questions?

How often should fine area rugs be professionally cleaned?

Is professional rug cleaning safe for antique or handmade wool rugs?

Absolutely. Our cleaning process is tailored specifically to delicate fibers like wool, silk, and cotton. We use hand-washing techniques and pH-balanced formulas that thoroughly clean the rug without risking dye bleeding, shrinkage, or structural damage.

Why is professional rug cleaning better than home carpet cleaner machines?

Home carpet cleaners or steam cleaners use hot water and harsh detergents that can strip natural oils from wool, bleed dyes, and leave behind sticky residues that attract dirt faster. Furthermore, home machines cannot extract the gallons of water they inject, creating a high risk of mold, mildew, and backing rot.

Do you offer rug pickup and delivery for high-rise apartments in NYC?

Yes, we provide specialized white-glove pickup and delivery for area rugs across the five boroughs. We specialize in navigating complex high-rise logistics, COI building requirements, and freight elevator scheduling for clients in neighborhoods like the Upper East Side, Tribeca, SoHo, the West Village, and Brooklyn Heights.

Explore Related Services & Guides

Related Services: If pet accidents are part of the problem, see our pet stain and odor removal for rugs. Antique or heirloom pieces may need antique rug restoration instead of a standard wash, and rugs with tears or worn edges can go to professional rug repair.

Rug Care Guides: See what professional rug cleaning costs in NYC and learn why we hand-wash every rug instead of using machines.

See the Results: View a before-and-after example of our rug cleaning.

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Expert Area Rug Care in New York City

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